Our: Terms & Conditions
Generic Terms and Conditions ("Terms"),
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.monarchcrafts.com website operated by Monarch Crafts and ordering at Monarch Crafts.
Your access to, use of the Service and placing order is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, buyers and others who access or use this website. By accessing this website or ordering at Monarch Crafts, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
All the contents including photos, design and text material are solely belongings of Monarch Crafts. Use of any part of the website, text or designs without our written permission, will be illegal and we will be free to take a legal action against the person or company proven guilty.
We have not used any Graphic technologies in photos displayed at website. Still there are chances of difference in colours in actual products and photographs.
Our products are handmade. That’s why two pieces cannot be identically same in design and colours.
We accept orders on advanced payments only. We don’t accept Credit Cards, Cheques D.D. or any other payment options except bank to bank (SWIFT) transfer.
Order will be confirmed after payment only and customers have to pay full amount before delivery. No shipment will be dispatched without complete payment including shipping and insurance.
In case, customers want to arrange his/her/their own source of shipping and insurance, they may take the delivery at their own risks after paying full amount of goods.
Order once confirmed, cannot be cancelled or modified in any condition.
As order placed once cannot be change, we request you to please confirm design, size other things before placing order.
If customer cancels the order, advance payment will not be given back. Even if cancellation request comes after 50% manufacturing process, customer has to pay full amount for the goods/services either he/she they take/s delivery or not.
We always try to complete order within given time but this is an art work and may take more time then committed. However we will update you about the current position of your order.
We are focused to our art work. Transportation is not a part of our services. However we provide support by arranging transport agents or freight forwarder to make handling easy for our customers.
We allow our customers to arrange their own sources for transportation as well.
In both conditions mentioned above, we are not responsible for any problem in transportation, as it’s a matter between Transport Company and customer. However, if it’s arranged by us, we try to help our customers in case of any trouble but not committed.
In export shipments (Out of India) we provide all export documents to our customers. Customers have to provide all others documents at destination port requested by the department of customs and other government department related to the destination country.
Insurance is not mandatory while buying/ordering at Monarch Crafts but we highly recommend our customers to get insured their ordered goods.
Customers may arrange their own sources for insurance.
We may provide insurance assistance but customers have to pay all charges.
After insurance, in case of any damage in transit, customers have to claim with insurance company, Monarch Crafts will not responsible for any damage/loss/lost fully or partially. However we may help you to get your claim from insurance but not committed.
Design given by customers should not have copyrights or other restrictions.
If customers do any violation of copy right act and privacy of design, Monarch Crafts will not responsible for that. Any legal action will be applied on the customer who provided the design.
Monarch Crafts reserve the rights at any time..
To change the Terms and Conditions of this Agreement.
To enhance, add to, modify or discontinue the Site or other Offerings, or any portion of the Site or other Offerings, at any time in our sole discretion.
To make changes to the prices/ description/ pictures of the products, depending on the various factors.
Any changes to this Agreement will be effective immediately upon its displayed on the Site .
This disclaimer is provided for everybody who uses and deals with the products supplied by the company this includes the direct purchaser / distributor / dealer / representative / legal heir or ultimate user of the product.
In case of any dispute, the jurisdiction area will be Jaipur (Rajasthan) India only.